Refund Policy

Overview

This Refund Policy outlines the terms and conditions under which refunds may be issued for services and products purchased through duarteswebsites.com. Please read this policy carefully before making a purchase.

Refund Eligibility

Refunds may be considered under the following circumstances:

• Service not delivered as described
• Technical issues preventing service delivery
• Duplicate charges or billing errors
• Services cancelled within the specified cancellation period

Refund Timeframe

Refund requests must be submitted within 30 days of the original purchase date. Requests submitted after this period may not be eligible for a refund, except as required by applicable law.

Processing Time

Once a refund request is approved, we will process the refund within 5-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card company to process the refund and show it in your account.

Non-Refundable Items

The following items are generally not eligible for refunds:

• Services that have been fully completed and delivered
• Digital products that have been downloaded or accessed
• Custom work that has been completed according to specifications
• Services cancelled after the cancellation period has expired

Partial Refunds

In some cases, we may offer partial refunds for services that have been partially completed. The amount of the partial refund will be determined based on the work completed and the terms of the original agreement.

How to Request a Refund

To request a refund, please contact us through the contact information provided on duarteswebsites.com. Include the following information in your request:

• Your name and contact information
• Order number or transaction ID
• Date of purchase
• Reason for the refund request
• Any supporting documentation

Dispute Resolution

If you are not satisfied with our refund decision, you may contact us to discuss your concerns. We are committed to resolving disputes fairly and in a timely manner.

Subscription Services

For recurring subscription services, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will continue to have access to the service until that time. Refunds for unused portions of subscription periods are generally not provided unless required by law or specified in your subscription agreement.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Refund Policy or wish to request a refund, please contact us through the contact information provided on duarteswebsites.com.